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(716) Food and Sport Ultimate Fan Destination Series

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FAQS

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«VIEWLESS VIEWMORE»
  • What is My One Buffalo?

    My One Buffalo is a new way to customize your fan experience through your mobile phone or smart device. The goal of the program is to sync Buffalo’s largest sports teams and improve the fan experience. The program includes a new status program, the ability to manage all of your tickets, and features that make attending games easier than ever.

  • What is My One Buffalo?

    My One Buffalo has several features that will enhance how you attend a game. Refer to the list below to see each of the new features.

    Account Manager – Buy, sell, and transfer tickets right in your Official Team app. You can also load your digital ticket to save time at the gate.

    Maps – An interactive map that will show you what’s nearby, help you find your seat, or locate the best place to grab a snack.

    eWallet – Make payment quick and easy by using your mobile phone at merchandise stands at New Era Field and KeyBank Center.

    My Offers – Unlock custom offers, deals, and alerts based on your location.

    Traffic – Receive important traffic and border wait time information right in your Official Team App.

    My Status – Earn status to unlock unique rewards, offers, discounts, and perks.

  • What is My One Buffalo?

    Becoming a member is free and easy. First, download any of the My One Buffalo enabled apps (Buffalo Bills Official App, Buffalo Sabres Official App, My One Buffalo Experience App) in the Apple App Store or Google Play on your mobile device.

    If it is your first time using the app, you will be prompted to create an account. If this is not the case, click “Join Now”. Once you have filled out the required information you will become an official member. Your login will work in any of the Official Buffalo Bills, Buffalo Sabres and My One Buffalo Apps.

  • What is My One Buffalo?

    No, each team’s features can be accessed in their team specific app. However, you can access features from every team in the My One Buffalo Experience App.

  • What is My One Buffalo?

    You can create an account online at MyOneBuffalo.com. However, the online portal does not have the same functionality as the mobile app.

  • My Tickets

    Navigate to the My GameDay section of the My One Buffalo App and select "Experiences." You can purchase ticket upgrades, as well as unique game experiences.

  • My Tickets

    Select the “Account Manager” tab in each of the Official Bills, Official Sabres, and My One Buffalo Apps. From there you can view your digital ticket, transfer, and sell tickets to your upcoming events.

  • My Tickets

    Yes! Select the “Buy Tickets” tab in each of the Official Bills, Official Sabres, and My One Buffalo Apps. Make sure to check the calendar to make sure you aren’t missing out any of your favorite events.

  • My Status

    You can view your Recent Activity in the “My Profile” tab of the My One Buffalo App. Please note that it may take 24 to 48 hours for some activities to appear in your activity feed.

  • My Status

    Your current status level is located on the home screen of the My One Buffalo App or in the My Status Card page in the Official Buffalo Bills and Buffalo Sabres , and My One Buffalo apps.

  • My Status

    Refer to the My Benefits Chart at MyOneBuffalo.com to see what perks, offers, and discounts are offered for each status level.

  • My Status

    Most interactions with Pegula Sports and Entertainment properties including:
    • Attending a Bills, Sabres, or Bandits game
    • Season ticket purchases
    • Individual ticket purchases
    • Enrolling at IMPACT or Academy of Hockey
    • Attending Ultimate Fan Destination events at (716) Food and Sport
    • Attending away games for the Bills, Sabres, and Bandits
    • Attending Pegula Sports and Entertainment events in cities other than Buffalo

    Refer to MyOneBuffalo.com for a complete list of Ways to Earn.

  • My Status

    There are six status levels: Blue, Bronze, Silver, Gold, Platinum, and Diamond.

    Refer to the Benefits Chart at MyOneBuffalo.com to see the benefits tied to each level.

  • My Status

    Ensure that you have the app launched and location services and Bluetooth enabled when you are attending a Pegula Sports and Entertainment event, game, or venue (KeyBank Center, New Era Field, HARBORCENTER). If you have a Ticketmaster or Tickets.com account, make sure to login through the "Account Manager" tab in the My One Buffalo app. This will ensure you receive credit for your ticket purchases.

  • My Status

    Simple. Every time you interact with a Pegula Sports and Entertainment property, that interaction will be used to determine your status level. The more interactions, the higher your status.

  • My Status

    The My One Buffalo Program is designed to thank our fans for their continued support of Pegula Sports and Entertainment properties. With each status tier you unlock a new level of exclusive benefits, offers, and discounts based on your interactions with these properties.

  • My GameDay

    Select the “Find Friends” tab in each of the Official Bills, Official Sabres, and My One Buffalo Apps. Connect with Facebook and invite your friends to share their location at the game.

    What information are you collecting about me? Minimal. Refer to our Privacy Policy for full details.

  • My GameDay

    Select the “eWallet” tab in each of the Official Bills, Official Sabres, and My One Buffalo Apps. Click, “Add Card,” and fill out the information using your Bills Bucks or SabreBuck card.

    Mobile Bills Bucks, or SabreBuck cards are currently supported at the main Bills Team Store at New Era Field, and Sabres Store at Key Bank Center. Check back for future updates on supported eWallet locations.

  • My GameDay

    Select the “Traffic” tab in each of the Official Bills, Official Sabres, and My One Buffalo Apps. NITTEC has provided My One Buffalo with a full suite of tools to help you navigate through your event, such as Travel Advisories, Construction, Border Crossing, Traffic Cameras, and a full features traffic map.

  • My GameDay

    Select the “Experience” tab in each of the Official Bills, Official Sabres, and My One Buffalo Apps. After you enter the required information, you search and purchase from a list of unique experiences, upgrades and offers.

  • My Status

    Select the “My Offers” tab in each of the Official Bills, Official Sabres, and My One Buffalo Apps. You will be able to see what Offers are currently available to you. Select the “Redeem” button. Instructions on how to claim your reward will be sent via email to the address used in registration.

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TUTORIALS

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«VIEWLESS VIEWMORE»
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MY OFFERS

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SIGN IN

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REGISTER SIGN IN
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EARN STATUS

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MY BENEFITS

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Benefits Sabres Store Discount** Bills Store Discount** Exclusive Merchandise Discount Promotions Experience Purchase Discount (716) Food and Sport Discount(food only) Presale Priority Event Experience Invites Exclusive HarborCenter Program Discounts Exclusive Giveaways Exclusive Tickets Offers Exclusive Digital Content
BLUE x 4 x x
BRONZE 10% 10% x 4 x x
SILVER 20% 25%* x 20% 3 x x x x
GOLD 25% 25%* x 20% 10% 3 x x x x
PLATINUM 25% 25%* x 20% 15% 2 x x x x x
DIAMOND 30% 30% x 20% 20% 1 x x x x x

Check back Often for new benefits!

*Valid on purchases of $50 or more

**Discounts cannot be combined with any other offers. Excludes jerseys and other discounted items. Additional exclusions may apply. See stores for details.